Frequently Asked Questions

Everything you need to know about our durable gear, shipping policies, and the MAP Guarantee.

What is the MAP Guarantee?

Our MAP Guarantee (Maintenance, Repair, and Replacement) ensures that your gear is built to last. If any product fails due to a defect in materials or workmanship, we will repair it, replace it, or provide a store credit.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. We also offer expedited shipping options at checkout if you need your gear sooner for an upcoming adventure.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.

Are your products sustainably made?

Sustainability is core to our design philosophy. We use recycled materials, such as 100% recycled nylon, and partner with Fair Trade Certified factories to ensure ethical production and a lower environmental footprint.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination and package weight.

How should I clean my Topo Designs bag?

For most of our packs, we recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or drying, as this can damage the structural integrity and technical coatings of the fabric.